This is an independent guide. Payment channels and fees may change. Always verify with philhealth.gov.ph.
Payment Guide · Updated August 30, 2026

How to Pay PhilHealth Using Maya (PayMaya) in 2026

Pay your PhilHealth contribution through Maya in under 5 minutes. Complete step-by-step guide covering applicable period selection, troubleshooting common errors, and how to verify your payment posted correctly.

Updated August 30, 2026 Verified payment channel No convenience fee

Step-by-step Maya payment guide

  1. Open the Maya app

    Launch the Maya app on your phone. If you don't have it yet, download it from the Google Play Store or Apple App Store. Make sure your Maya account is upgraded and has sufficient balance or a linked payment method.

  2. Go to "Pay Bills"

    From the Maya home screen, tap the "Bills" or "Pay Bills" icon. This will take you to the bill payment section where you can browse biller categories.

  3. Select "Government" category

    In the biller list, tap "Government" to filter government agencies. Maya organizes billers by category — PhilHealth is listed under government services.

  4. Find and select "PhilHealth"

    Scroll through the government billers and tap "PhilHealth" or "PHIC". If you can't find it, use the search bar and type "PhilHealth".

  5. Enter your details

    You will need to provide:

    • PhilHealth Number (PIN) — your 12-digit member number
    • Full Name — as it appears on your MDR
    • Amount — the contribution amount you want to pay
    • Applicable Period — the month/period you are paying for (e.g., January 2026)
    • Email Address — for the official receipt

  6. Select the applicable period

    Choose the correct applicable period from the dropdown. This is the month you are paying for, not the current date. For example, if you are paying for January 2026 contribution, select "January 2026" as the applicable period. If you have arrears, pay the oldest month first.

  7. Review and confirm

    Double-check all details: PhilHealth number, name, amount, and applicable period. Once confirmed, tap "Pay" or "Continue". Maya will ask for your PIN or biometric authentication.

  8. Save your receipt

    After successful payment, Maya will display a confirmation screen with a transaction reference number. Take a screenshot and save it. Maya will also send a receipt to your email. Keep both for your records.

Payment confirmation timeline

After successful Maya payment, you will receive:

• Immediate: Maya in-app confirmation with reference number
• Within minutes: Email receipt from Maya
• 3–5 business days: Payment posts to your PhilHealth record (visible in Member Portal)

Troubleshooting common Maya payment issues

Cannot find PhilHealth in Maya

If PhilHealth doesn't appear in the biller list, try:

• Updating your Maya app to the latest version
• Searching for "PHIC" instead of "PhilHealth"
• Checking under "Government" → "National Government Agencies"
• Contacting Maya support if the biller is temporarily unavailable

Payment failed but money was deducted

This is rare but can happen due to network issues. If money was deducted but no confirmation was shown:

• Wait 15-30 minutes — the transaction may still process
• Check your Maya transaction history for the reference number
• Contact Maya support with the reference number
• Do NOT retry immediately — you might pay twice

Wrong applicable period selected

If you selected the wrong applicable period, contact PhilHealth immediately. You may need to file a correction request. Keep your Maya receipt as proof of payment. PhilHealth can re-apply the payment to the correct month if you act promptly.

Payment not reflected in PhilHealth portal

Payments through Maya typically reflect in the PhilHealth Member Portal within 3-5 business days. If after 5 days your payment is still not showing:

• Check your Maya receipt for the correct reference number
• Verify the PhilHealth number entered was correct
• Contact PhilHealth Action Center at (02) 8441-7442
• Keep your Maya receipt as proof of payment

Maya payment tips

  • Pay during the first week of the month to avoid the last-minute rush and potential system delays.
  • Always select the correct applicable period — paying the wrong month can cause record complications.
  • Save every receipt — Maya email receipts and screenshots serve as proof of payment.
  • Check your contribution reflects in the PhilHealth portal 3-5 business days after payment.
  • If paying arrears, pay the oldest month first to avoid coverage gaps.
  • Maya charges no additional convenience fee for PhilHealth payments (as of August 30, 2026).
Questions & answers

Maya PhilHealth payment FAQs

Can I pay PhilHealth using Maya?
Yes. Maya (formerly PayMaya) is an accredited PhilHealth payment channel. You can pay your monthly contribution through the Maya app under the "Pay Bills" → "Government" → "PhilHealth" section. Maya charges no additional convenience fee for PhilHealth payments.
What is the applicable period when paying PhilHealth?
The applicable period is the month you are paying for, not the current date. For example, if you are paying your January 2026 contribution, select "January 2026" as the applicable period. Always pay the oldest unpaid month first if you have arrears.
What PhilHealth number do I enter in Maya?
Enter your 12-digit PhilHealth Identification Number (PIN). This is the same number on your MDR, PhilHealth ID card, or contribution receipts. Do not enter spaces or dashes.
Is there a fee for paying PhilHealth through Maya?
As of August 30, 2026, Maya does not charge a convenience fee for PhilHealth payments. The exact amount you enter is what gets credited to your PhilHealth account. Always verify current fees in the Maya app before confirming payment.
How long does PhilHealth payment take to reflect?
Payments through Maya typically reflect in the PhilHealth Member Portal within <strong>3-5 business days</strong>. During peak periods or system maintenance, it may take up to 7 business days. Keep your Maya receipt as proof of payment.
What should I do if my payment failed but money was deducted?
Wait 15-30 minutes for the transaction to complete. Check your Maya transaction history for the reference number. If the payment did not push through, contact Maya support with your reference number. Do not retry immediately to avoid double payment.
Can I pay for multiple months at once through Maya?
Yes. Enter the total amount for all months you want to pay. In the applicable period field, you may need to select each month separately or contact PhilHealth for guidance on multi-month payments. Some users prefer paying one month at a time for clearer records.
Can voluntary members pay through Maya?
Yes. Voluntary and self-employed members can pay their full contribution through Maya. Select your membership type during payment if prompted, and enter the correct amount based on your declared income.
Can OFWs pay PhilHealth through Maya from abroad?
If you have an active Maya account linked to a Philippine mobile number, you can pay PhilHealth through Maya even while abroad. However, international access may be limited. Check with Maya support for international transaction availability.
What if I entered the wrong PhilHealth number?
Contact PhilHealth immediately at (02) 8441-7442 or actioncenter@philhealth.gov.ph. Provide your Maya receipt reference number and the correct PhilHealth number. PhilHealth can trace the payment and apply it to the correct account.
Can employers pay employee PhilHealth contributions through Maya?
Maya is designed for individual member payments. Employers should use the official EPRS (Electronic Premium Remittance System) or other accredited employer payment channels. Do not use Maya for bulk employee remittance.
How do I get a receipt for my Maya PhilHealth payment?
Maya automatically sends a receipt to the email address you enter during payment. You can also screenshot the confirmation screen in the app. For an official PhilHealth receipt, generate a Statement of Premium Account (SPA) from the Member Portal after the payment posts.
What is the difference between Maya and GCash for PhilHealth payments?
Both Maya and GCash are accredited PhilHealth payment channels. The process is similar: select PhilHealth as the biller, enter your PIN and applicable period, and pay. Both charge no convenience fee. Choose whichever app you use more frequently.
Can I use a credit card linked to Maya for PhilHealth payment?
Yes. If you have a credit card linked to your Maya account, you can use it as the funding source for your PhilHealth payment. Note that credit card payments may be subject to the card issuer's own fees or interest charges.
What should I do if PhilHealth is not showing in my Maya biller list?
Update your Maya app to the latest version. Try searching for "PHIC" or "PhilHealth" in the search bar. Check under Government → National Government Agencies. If still not found, the biller may be temporarily unavailable — try again later or use an alternative payment channel.

Independent resource disclaimer

PhilHealth-Portal.ph is an independent, educational website. This guide provides information based on publicly available PhilHealth and Maya documentation. Payment channel availability, fees, and processes may change. Always verify current terms in the Maya app and official PhilHealth channels before making a payment.

Prefer to pay via GCash instead?

Both Maya and GCash are accredited PhilHealth payment channels. Choose whichever app you use more.